Bengaluru, October 29: A new report has revealed that about 71 percent of Indians expect companies to accelerate digital initiatives which means that the customer engagement is changing amid the COVID-19 crises. A report by leading Cloud software company Salesforce said that the Indian customers estimate 60 percent of their interactions with businesses take place […]
Tag Archives: COVID-19 outbreak
COVID-19 Impact: Meeting Customer Expectations Top Challenge for Indian SMBs Amid Pandemic
New Delhi, October 15: Amid the coronavirus pandemic in India, the small and medium businesses (SMBs) have been finding it challenging to bring innovative offerings to market, personalise customer engagements and keep up with demand when meeting customer expectations. A new report revealed that financial management is the top challenge SMB leader respondents personally face […]
Jio Platforms’ Success and Growth Gives Hope to Struggling Indian IT Vendors Impacted by COVID-19 Pandemic, Says GlobalData
Hyderabad, September 1: Owing to the COVID-19 pandemic, many Indian IT vendors are struggling, having been affected considerably over the last few months. However, Mukesh Ambani-led Jio Platforms has transformed into a tech juggernaut during this hour of crisis.Global technology companies have seen a surge in their valuation over the past six months – with […]